“People are complicated, on all sides of the equation .. Too complicated for an algorithm as all variables on all sides are constantly changing, especially when building a team of different skills, personalities, and points of view”
You want to buy a jacket – a blue one. It needs to be broad across the shoulders, have two vents at the back, have three inside pockets, lapels that are not too wide and shiny brass buttons. And you’ve decided to buy it online – it’s cheaper than going to the shops, after all.
You browse, find photos of the perfect garment, hit the credit card button and voilà, job done.
A few days later it’s delivered, but there is a problem: it’s not really the shade of blue that you wanted; the buttons are fake-looking – not real brass – and there are too many; the label says it’s a 40” chest but in fact it’s slightly on the large size and it just doesn’t feel right. It breaks your heart to admit it but it’s simply wrong. Do you send it back? Ask a tailor to make adjustments and dye it a different colour? Or make do, rationalising that while it doesn’t hit the mark, it’s “functional”?
Recruitment can be precisely the same experience.
University qualifications – check. Languages – check. Professional experience – check.Psychometric test – check. Salary expectations – check. All the boxes are ticked and then you discover that you’ve made the wrong hire.
Modern online recruitment tools are making similar mistakes, just ask Amazon. They spent millions of dollars and man hours building a recruitment algorithm that they then discovered was sexist and telling them to hire candidates who were all the same type. So they threw it out.
As anyone in the HR field knows, recruitment is about PEOPLE, and that’s what makes it highly complex. This hasn’t changed since Rokk recruited Kror to create a wheely-shaped thing in the Stone Age.
People are complicated, on all sides of the equation – both on the candidate side and the employer’s side. Too complicated for an algorithm as all variables on all sides are constantly changing, especially when building a team of different skills, personalities, and points of view. Add to these variables, business and economic environment, as well as company strategy and culture, and it becomes clearer how dynamic recruitment is.
So, what is the solution?
MAKING THE RIGHT HIRE
For over 25 years, I have been helping leading institutions to identify and make the right hires. My experience has covered virtually all geographies, levels, functions, product specialisations and cultures, and the conclusion I’ve come to is that – timing aside – it all comes down to “cultural fit”.
Each organisation, each business, each team, each hiring manager, each strategy, and each culture is UNIQUE.
And so is every candidate.
It is only by eye-balling one another that employers and candidates can make an intelligent evaluation of each other, and even then, there are thousands of other variables which might mean the hire doesn’t work.
Motivations, ambitions, aspirations, determination, EQ and CQ (to name a few key criteria) are virtually impossible to gauge from a black-and-white CV, an assessment or through an algorithm.
Written CVs, cognitive assessments, AI, machine learning, reference checking and so on all help but they do not ensure a successful hire. The real definition of success is hiring the person who fits with your values, your culture, your strategy and your team and has the skills you require. Bottom line: we’re all complicated -- very complicated -- and constantly changing.
We’ve all been in an interview situation, either on the candidate side or the hiring manager side, where almost instantly we know that this is not working – where there is a “wrong fit”. Conversely, we can quickly sense that a candidate might be “the right fit”. It usually only takes a few moments to make this instinctive call - 10 seconds, 30 seconds, five minutes at the most.
So how do you make that evaluation as quickly as possible in your recruitment process without going through face-to-face interviews -- especially when you have little time, limited resources and budget, multiple stakeholders and a wide range of applicants (from overseas, referrals, through ad campaigns, job posting, social media and so on)?
EUREKAVideo interviewing (VI) is the solution
- First and foremost, you can “see” the candidate and start to gauge the fit
- VI uniquely fits whatever requirements you have (and however they may change)
- VI gives you first-hand access to start your evaluation (without scheduling issues)
- Your recruitment team can share their thoughts seamlessly
- It allows the candidate to shine (to demonstrate their “why”)
You would never make a hire without eyeballing a candidate, so whether it’s at the beginning, middle or end of your recruitment process, it’s time to let your talent shine and make smarter, faster and wiser candidate evaluations -- with real brass buttons
Andrew Britton is the founder of 5QLive.com, a mobile friendly one-way and multi-party video interviewing platform which is built to be flexible enough to meet your needs whatever they may be. 5QLive offers simple subscriptions as well as tailor-made solutions for the widest range of clients (start-ups, SMEs, MNCs, recruitment agencies, and government departments) including white-labelling, full customisations and integration with HRMS/ATS/CRM. LinkedIn
Do you really know whom you hire?Kannan Chettiar
Managing Director, Avvanz
20 Feb 2020 at 10:00 AM
Re-defining Recruitment with Instahiring!Sanjoe Tom Jose
11 Dec 2019 at 03:00 PM
Employee Empowerment: A Business-Critical RequirementAndy Davies
Vice President of APAC, People First
20 Nov 2019 at 10:00 AM
HR Onboarding: Drive Organizational Success Going Into 2020Manuj Gupta
CEO , Orane Consulting (MyJoining)
07 Nov 2019 at 10:00 AM
Choosing the Right Champions: How ONA conquers the Change Adoption TrapFrancisco Marin Mayer
Co-founder & CEO, Cognitive Talent Solutions
15 Oct 2019 at 10:00 AM
People FirstAndrew Britton
03 Oct 2019 at 10:00 AM
HRMS for SMEs: It's a need, not a want!Sriram Iyer
Founder & CEO, hrtech.sg
26 Sep 2019 at 05:00 AM
How Mobile Apps are Transforming Human ResourcesKC Kwa
28 Aug 2019 at 07:00 AM
Simplifying Employee Bonus ProgramsNaveen Veda
16 Aug 2019 at 11:00 AM
Will machines replace your job in the future?Djoann Fal
Co-Founder & CEO, GetLinks
19 Jul 2019 at 05:00 AM
Establishing Agility in HRNigel Lim
Co-Founder & CEO, Payboy
08 Jul 2019 at 09:00 AM
6 months and the role is still open. Now what?Tulika Tripathi
28 Jun 2019 at 10:00 AM
Strategically Scaling HR with People AnalyticsDaniel West
Founder & CEO, Panalyt
19 Jun 2019 at 06:00 AM
How to hire the right people, the right way and fast?Riku Malkki
05 Jun 2019 at 10:30 AM
The interview is dead, long live the interviewOmer Molad
Co-Founder & CEO, Vervoe
22 May 2019 at 07:30 AM
It’s About Time Recruitment Got AutomatedEmmanuel Crouy
Co-Founder & CEO, GrabJobs
15 May 2019 at 05:00 AM
Recruitment Redefined: A Game-Changing Way to Attract Top TalentPaul Keijzer
Co-founder & CEO, The Talent Games
07 May 2019 at 09:00 AM
Is Machine Learning the recruitment Gamechanger we’ve been waiting for?Shana Lynde
Co-founder & CMO, Janeous
29 Apr 2019 at 01:00 PM
Performance Management – Desperately calling for Open Minds!!!Souvik Majumdar
Founder & CCS, GroSum
22 Apr 2019 at 12:00 PM
Unleash the Power of TeamsRudi Ramin
Co-Founder and CEO, Grow
15 Apr 2019 at 05:00 AM
Snackable self-paced learning for the modern (deskless) workerJames Chia
Co-Founder & CEO, ArcLab
09 Apr 2019 at 10:00 AM
Onboarding should be a Pleasure, not a Pain.Vijay Veera
Co-Founder & CEO, Digidesk
01 Apr 2019 at 10:00 AM
The Science of HiringKek Sei Wee
25 Mar 2019 at 11:00 AM
Digitally Engage Your Mobile Workforce for Better Business ReturnsAndy G. Schmidt
Founder & CEO, Beekeeper Communication
15 Mar 2019 at 03:45 PM
Dining Out On HR TechnologyRichard Hanson
18 Feb 2019 at 10:45 AM
Performance Appraisal is NOT Performance Management. Make it continuous, make it holistic.Shankar Krishnamoorthy
Co-Founder & CEO, Synergita
11 Feb 2019 at 12:45 PM
The Tech Of Tomorrow is already here: Artificial Intelligence in RecruitmentTeam Wantedly
29 Jan 2019 at 10:15 AM
Ready! Get Set! BOT!Jian Hong Tan
CEO & Co-Founder, Su-Ette
18 Jan 2019 at 04:15 AM
Where’s the Human Touch in Recruiting?Sujo John
Business Head, Monster.com
10 Jan 2019 at 04:30 AM
HRTech Stack recommendations for Start-upsAdrian Tan
02 Jan 2019 at 05:00 AM
Creating a Culture Of WellnessChris Teo
26 Dec 2018 at 03:00 AM
Technology & Culture: Two sides of the same coinDN Prasad
Founder & Executive Coach, Noetic Step
17 Dec 2018 at 03:00 AM
Singapore’s HRTech Start-ups attract more VC funding in Sep 2018!
01 Nov 2018 at 03:00 AM
100 HRTECH Start-ups in singapore and still counting
29 Oct 2018 at 03:00 AM