Serving clients in more than 21 countries, CusJo helps enterprises get real-time experience benchmarks through surveys. Cusjo assists you to confidently innovate your employee, customer, product, brand and market experience on the world's most innovative survey platform.
Live QnA sessions at town halls, meetings, Has the world’s 1st AI Consensus Engine (ACE), which does 3 months’ worth of qualitative data analysis in a few seconds.
Provides you with more than150 customizable professional templates to get started immediately.
Is available in 106 languages, so you can engage your audience globally and use our AI engine to do real-time translations.
Allows you to map and benchmark employee, customer and market research experience in real-time and get automated AI reports.
ACE can be used for live QnA sessions at town halls, meetings, conferences, conventions and even national conversations. Never again will audience have to vote questions and answers up or down, as ACE will do it in real-time for you.
Employee Experience Benchmarking Surveys
An Employee Engagement Benchmarking is an end-to-end talent intelligence solution that gives your organization real-time people analytics at every stage of your talent journey.
It covers the 3 critical stages of an employee’s journey from recruitment to empowerment to growth. It helps an organization to fulfil it's profitability and performance motives, while also assisting employees to enjoy a higher level of fulfilment. This helps organisations create a better employee culture and experience. It increases frequency and depth of positive interaction and contribution. It reduces attrition, creates a stronger management sense of belonging and responsibility, leads to better customer experience and increases the top and bottom line.
On the employee side, it gives employees an ongoing voice 24 hours of the day, 7 days a week and 365 days a year through its various initiatives. It encourages employees to be partners in co-creating the culture of an organization.
Employee Engagement Benchmarking covers the following areas across the the 3 distinct areas of recruitment, empowerment and growth.
Employee Job Application Analytics
Employee Competency Assessment Analytics
Employee Job Suitability Evaluation Analytics
Employee Reference Check Analytics
Employee Onboarding Analytics
Employee Pulse Survey Analytics
Employee Cultural Gap Assessment Analytics
Employee 360 Degree Feedback Analytics
Employee Performance Appraisal Analytics
Employee Engagement Analysis
Employee Dialogue Analysis
Employee Townhall Q&A Analytics
Employee State Interview Analytics
Employee Training & Development Analytics
Employee Coaching / Mentoring Analytics
Employee Succession Planning Analytics
Employee Feedback Analytics
Employee Exit Interview Analytics
Customer Experience Benchmarking Surveys
Customer Experience Benchmarking Surveys hep you know where you stand in relation to your competitors at every stage of your customer journey. It is a suite of comprehensive customer experience (CX) intelligence solutions that gives your organization real-time customer analytics to out innovate your competitors.
It covers the 3 critical stages of your customers' before, during and after journey at every touch point that matters to your customer and you. It allows all your customers to connect with you at their convenience via QR Codes and URLs across more than 17 channels of engagement.
Customer Experience Benchmarking allows you to know your customers' preferences in real-time and establish what's working and what's not working. This helps identify problems as they are happening, so things don't snowball out of control.
The ultimate purpose of Customer Experience Benchmarking is to assist you to innovate your value proposition, unleash the creativity of your staff and help you to accelerate ahead of the competition and lead your industry.
Customer Experience Benchmarking allows your customers to provide you with the intelligence you need 24 hours of the day, 7 days a week across 365 days, through a combination of the following relevant solutions:
Customer AB Testing Analytics
Customer Affiliate Analytics
Customer Contact Analytics
Customer Demo Request Analytics
Customer Driven Business Analytics
Customer Event Experience Analytics
Customer Experience Analytics
Customer Experience Market Research Analytics
Customer Feedback Analytics
Customer Ideas Analytics
Customer Net Promoter Score Analytics
Customer Referral Analytics
Customer Service Centre Analytics
Customer Service Analytics
Customer Story Analytics
Customer Suggestion Box Analytics
Customer Support Analytics
Customer Website Feedback Analytics
Market Research Benchmarking Surveys
Market Experience Benchmarking is about doing research across your markets, segments, brands, profiles and concepts to benchmark your people, products, processes, places, philosophy, personality and purpose. This is done through large scale market experience (MX) intelligence solutions that gives your organization real-time market analytics to out innovate your competitors.
Benchmarks are then used to innovate experiences, generate loyalty, extend reach, gain virality and boost profitability for the organization.
Market Experience Benchmarking is most effective when done in the native languages of the various markets to gain the most expressive and in-depth qualitative and quantitative data possible. It gives organisations a real-time appreciation of what's working and what's not working, where they stand in relation to the competition and the changes they need to make to out-innovate them.
Market Experience Benchmarking allows your customers to provide you with the intelligence you need 24 hours of the day, 7 days a week across 365 days, through a combination of professionally developed and deployed methodologies.