Design Thinking For Employee Experience

This Masterclass session introduced HR professionals to the business value of Design Thinking and the process used by leading consultancy IDEO to create “Moments That Matter” for consumers and employees alike. According to Gartner*, “HR leaders who understand which unique moments are important to their employees can make smarter investments with greater impact.”

Tools and techniques from the world’s most innovative companies are included, as well as case examples and exercises, not only for you to apply post-program, but also to provide workshop “Moments That Matter” for you, too.

Masterclass Learning Outcomes:

• Understand the business & HR value of “Design Thinking” and how others have used it to their advantage
• Take their first steps through the design thinking process used by leading consultancy IDEO
• Practice using innovation techniques from the world’s most innovative companies
• Decide next steps for applying DT post-program
  
  

Masterclass Resources:

• Masterclass Slides
• Business value stats for building ROI