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Designing for the Empty Chair

Leapgen calls it “designing for the empty chair”, a methodology that focuses on designing experiences from the perspective of the end-user (your people).

EVENT DETAILS
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Jan 29, 2021 4 PM - 5:15 PM

Zoom Webinar

EVENT SUMMARY

The global pandemic has accelerated digital transformation in 2020 and the pace of change will only continue in 2021 and beyond. Human-centred design principles are central to delivering a great experience for your people as they navigate to a better normal.

Leapgen calls it “designing for the empty chair”, a methodology that focuses on designing experiences from the perspective of the end user (your people). This is to enable you to put them at the centre as you reimagine and redesign processes and technology that delivers optimal solutions that engage your people and deliver high impact HR for your organisation.

In this session, jointly organised by hrtech.sg & IHRP, we will walk you through Leapgen’s model for Experience Design with particular focus on building user personas and how to apply these to map their journeys and develop scenarios that will help to evaluate, select and deploy the right solutions.

We will then lead a discussion with senior leaders, providing multiple perspectives to share their experiences and insights on delivering the ultimate people experience.


EVENT SPEAKERS

Daniel Callaghan

Managing Partner

Workplace Accelerator

Daniel Chia

Head - HR

Samsung

David Guazzarotto

Managing Director, APAC

Leapgen

Frederik Skyggebjerg

Head of Solution Consulting

Unit-4

Jay Narayanan

Associate Prof (Management & Organisation)

NUS Biz School

Karina Kuok

Head Of Professional Practices & Community

IHRP

EVENT AGENDA

Hear our speaker panel share insights and perspectives:

  1. Moderator: David Guazzarotto, Managing Director APAC, Leapgen
  2. HR Policy Influencer Perspective: Karina Kuok, Head of Professional Practices & Community, IHRP
  3. HR Practitioner Perspective: IHRP Daniel Chia, Head - HR, Samsung
  4. HR & HRTech Academic Perspective: Jay Narayanan, Associate Prof (Management & Organisation), NUS Biz School
  5. HR Tech VC / Investor Perspective: Daniel Callaghan, Managing Partner, Workplace Accelerator
  6. HR Tech Product Provider Perspective: Frederik Skyggebjerg, Head of Solution Consulting - APAC, Unit4


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Designing for the Empty Chair

Leapgen calls it “designing for the empty chair”, a methodology that focuses on designing experiences from the perspective of the end-user (your people).

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